We get it—privacy policies aren’t exactly fun reading. But when it comes to your mental health and personal data, we don’t mess around. This page is here to walk you through exactly what happens with your information when you interact with us online or work with us at LightLine Therapy.
Whether you’re browsing our site late at night, filling out a contact form, or working with one of our therapists, your privacy matters to us. This policy explains how we collect, store, and use your information—and what your rights are along the way.
By using this website, you’re agreeing to the terms outlined here. If you have questions, concerns, or something doesn’t feel quite right, reach out:
📩 hello@lightlinetherapy.com
📍 276 Fifth Ave, Suite 604, New York, NY 10001
You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.
Under the law, health care providers need to give their patients or clients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.
You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.
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